Reviews from AirControl HB customers

Great service, easy to deal with,

Great service, easy to deal with, they went the extra mile to return a damaged unit to the supplier for me. Would happily recommend this local business.
- Maureen Howes 5-7-2021

Highly recommend this company.

Highly recommend this company. Prompt, efficient service, excellent communication, plus very competitive pricing with their heat pumps They did an excellent job, were very clean and proficient in their work .I found them trustworthy, professional tradesmen so will continue to use them for future work.
- Carol Lilburn  2-7-2021

Great service

Great service. Very professional. Responded to my online enquiry within a few hours.
- Kurt Williamson
July 2021

Sefton and Logan installed a ducted heat pump system

Sefton and Logan installed a ducted heat pump system which has improved my parents quality of life immensely. I found Sefton and Logan to be personable, prompt and professional. I particularly appreciate their high level of communication and commitment to my timeline. I felt heard and informed at all times and they worked in seamlessly with other work crews on the job site. I’ll be using them again. Double thumbs up.
- Carla Carlson
July 2021

The team from Air Control Hawkes Bay were awesome to deal with.

The team from Air Control Hawkes Bay were awesome to deal with. Sefton answered our questions directly and honestly giving us information and confidence. The whole team were fully responsive and had the the unit installed within a week - a high quality install done neatly and quickly including guidance on how to get best use from our unit. Very happy!
- Adie Graham
June 2021

Very prompt service.

Very prompt service. Needed some Air-con units removed ASAP and they were there the next day. Cheers guys !
- Kim Chenery 
June 2021


The team from Air Control Hawkes Bay were awesome to deal with.

The team from Air Control Hawkes Bay were awesome to deal with. Sefton answered our questions directly and honestly giving us information and confidence. The whole team were fully responsive and had the the unit installed within a week - a high quality install done neatly and quickly including guidance on how to get best use from our unit. Very happy!
- Adie Graham 16-6-21

Very Prompt Service

Very prompt service. Needed some Air-con units removed ASAP and they were there the next day. Cheers guys !
- Kim Chenery 10-6-21

We had our heat pump installed today.

We had our heat pump installed today. Sefton and Logan did a great job. They were on time (even slightly early) after leaving a message to say they were en route. The installation went smoothly. Both men were friendly, professional, and cleaned up afterward. Their invoice was exactly as Sefton had quoted and was a fair and reasonable price. I was super impressed and would highly recommend this business. Thanks guys 🙂
- Ingrid Savill 4-6-21

Awesome, quick

Awesome, quick and very well priced service. Definitely recommend.
- Steph Anderson 6-5-21

We highly recommend Air Control HB!

We highly recommend Air Control HB! The whole process was so easy and straight forward with great communication throughout. Thanks for travelling out into the country to install our heat pump Sefton, we really appreciate it!
- Abbey Lee 3-5-21

Cannot thank you enough for your fast and efficient service!!!

Cannot thank you enough for your fast and efficient service!!! .. Sefton went out of his was to help us with our dying air conditioning unit and magically sourced and installed a new unit in no time! Very happy customers ☺️
- Michelle Cave 29-4-21

Had a heat pump/air conditioning unit installed by Aircontrol HB

Had a heat pump/air conditioning unit installed by Aircontrol HB.Really excellent service from these people. Wld recommend them to anyone. Love my air conditioning unit...it makes such a difference in my dog grooming salon. It works a treat!😊🤭
- Paula Walton 8-4-21

Excellent service!

Excellent service! Sefton visited the same day I called to assess for a quote. The quote arrived promptly. He turned up and installed the heat pump/aircon when he said he would and helped us understand it’s use. He was tidy, professional and very prompt. I would highly recommend Aircontrol. The unit itself is great too, exactly what we were looking for. Thank you! We very happy customers.
- Mandy Ostergren


Fantastic service from start to finish

Sefton provided fantastic service from start to finish! He was here to do a quote the very same day I enquired, back a few days later to do the job and it was all done and dusted with no problems. Really great rates too! Loving our two new heat pumps! Thanks for the great, professional service!
- Juno Platt - Highlight Beauty & Massage

Fantastic service, super prompt to reply to emails

Fantastic service, super prompt to reply to emails, and get to site. Thank you!! 110% top service.
- Sheree Rowden

Expert service, highly recommend

Sefton installed  two air con units for us between Christmas and New year we are so thankful for his expert service and highly recommend him.
- Ian Cunningham

Thank u AirControl Hawkes Bay

Thank u AirControl Hawkes Bay Ltd for sorting out our air conditioning... fast.. efficient.. friendly.... highly recommend these guys!
- Rhonda Knox - Contain-Ya Coffee

Highly recommend AirControl Hawkes Bay

Highly recommend AirControl Hawkes Bay. From initial quote to actual installation, turned up on time, efficient, professional and informative. Will definitely be using again.
- Louise Russell Holland

A welcome edition to the studio, air conditioning yes!!

A welcome edition to the studio, air conditioning yes!! So much more comfortable for the clients and myself. Big thanks to Sefton for getting it installed within a week of contacting him, very professional, good time keeping both with the quote and installation, tidy quality work, and a nice easy going guy as well.

If your looking at getting air conditioning, these guys would be a good place to start, they take care of everything from start to finish, quote (free), install, electrician check after install.
- Lous Tattoos

31/1/2020 One year on and we have had fabulous feedback from Lous Tattoos; 

With the summer temperatures smashing the Bay at the moment one of the best thing I've done for the studio and mine and client comfort, was get hold of these guys,
Air control Hawkes Bay Ltd.
We have an AC unit in our house that we went through one of the major electrical/appliance stores, and it was nowhere near as easy as going through Air control HB Ltd.
These guys will come round and give you a quote for the right sized unit for your space, they do all the installation and follow up checks themselves, quick tidy professional work, if we were to need another unit in the future, these are the guys we will be going through.
If you are in the market for a new unit or upgrade get hold of Sefton and his crew.
Cheers guys, coming up nearly a year now and it hasn't missed a beat.

Excellent service and competitive quotes

Excellent service and competitive quotes. Sefton has such a lovely manner and is very knowledgeable.
- Jo Chalmers

​Sefton was professional, efficient and very reasonably priced

Sefton was professional, efficient and very reasonably priced. Would absolutely recommend Aircontrol Hawkes Bay and will be using their services again.
- Lucia Gordon - Clifton Glamping

Absolute gentleman

Absolute gentleman, excellence from start to finish. Highly recommended. 
- Kel Reckinger

Fantastic service in every way

Fantastic service in every way. Sefton arrived to quote the job, promptly after our request. He was attentive to our requirements and provided excellent solutions for our needs. He was great with problem solving with us as to possible positioning alternatives. Within a few days of receiving the go ahead, the units were installed. Sefton has given us two fabulous units at the best price, installation finish was fantastic and we are confident to operate them with his instruction afterwards. Would highly recommend AirControl Hawkes Bay to all.
- Bernice Leyser

Amazing service

Amazing service. Arrived just a couple of hours after calling and our issue was sorted so quickly. So grateful to have working aircon in this heatwave! Thanks guys!
- Jodine McIntyre

Sefton's communication and service is exceptional

Sefton's communication and service is exceptional. We had lots of other things going on in the house on install day, but was no big deal, he just got the job done. Would definitely recommend Sefton to anyone. Thanks so much for a great experience guys, much appreciated 😊
Kim Crook

Sefton is very reliable.

Sefton is very reliable. Installed me a fantastic air con in good price. Good communication and very thoughtful. Totally recommend him to anyone who want put up a unit. Now we can enjoy a cool summer and warm winter. Thanks Sefton!
- Yalei Wang

Very easy to book my air con service online

Very easy to book my air con service online. Sefton contacted me almost immediately and the work was done the next day. Very friendly and professional service under Alert Level 2 conditions. Definitely recommended.
- Jenny Day

Great efficient service with knowledgeable installer

Great efficient service with knowledgeable installer who provided the best option for our requirements.
- Dave Garden

We had our heat pump serviced yesterday

We had our heat pump serviced yesterday. He did a wonderful job, our unit looks brand new again. Great price and availability too. Highly recommend! 
- Clare Schuster

Great service and great price

Great service and great price. Will certainly spread the word and you will be my first choice for any future work. Thanks.
- Tracy Brazier

Fast, professional, efficient!

Fast, professional, efficient! Competitive prices. Highly recommend them.
- Marianne Trebes

Super fast

Super fast, friendly and efficient service. Thanks Sefton 👍🏼
- Jill McCarthy

Sefton serviced my heatpump last week

Sefton serviced my heatpump last week, I rang and he came next day, friendly, quick and efficient, and reasonable. Very impressed.
- Moira Lindsay

Great service

Great service. Very prompt and great communication. Will be using them again for all future work. Thanks.
- Marcus Gillum

Fabulous service and communication.

Fabulous service and communication. Sefton was very helpful and went out of his way to help us with our setup and install. Very impressed and we highly recommend Sefton to all!
- Amy Blakesley

Last week when our winter really arrived

Last week when our winter really arrived ,my very old heat pump decided it could not cope any more .I phoned Sefton at air control ,my son had introduced us ,which meant I had complete confidence in asking him ,(I am a senior) Sefton came around and DIOGNOSED it was time for a change ,after a quote and a complete set of info from brand to how it worked .I now am snug and warm with my Toshiba inverter . it was a pleasure to have a quiet worker Tidy worker not a thing out of place , and now so warm THANKYOU AIR CONTROL HAWKES BAY
- Margaret Jane Kibblewhite

Our heat pump stopped right when we needed it most.

Our heat pump stopped right when we needed it most. Luckily Sefton gave us a very good quote & followed it up with prompt & efficient advice & service. I have no reservations in recommending AirControl & am very happy to do so.
- Madeline Williams

Sefton relocated a heat pump at home

Sefton relocated a heat pump at home: decent price, great service, highly recommend them!
- Cecilia Martin

We have had the absolute pleasure dealing with Sefton

We have had the absolute pleasure dealing with Sefton he was highly professional and communicated clearly and honestly we knew exactly where he was in terms of quoting to installing to completion. 

I wouldn’t hesitate in the slightest Sefton is most definitely the best there is.
Our Tenants also remarked on how considerate and professional he was.
- Aleasha Liddy-Mcgoon

Sefton was professional and efficient

Sefton was professional and efficient from start to finish. Great communication. Highly recommend!!!!
-Linda McAdams                                                                                                                                         

Thanks for a great job

Thanks for a great job from the initial quote to the finished install very happy with price an finished product --why didn't we do this a lot sooner ?
- Dave Astridge

Great friendly service

Great friendly service with good advice. Highly recommend
- Fiona Charlton

Sefton is great.

Sefton is Great. Shows up when he says he will. Great workmanship, doesn't leave a mess and well priced.Thank you AirControl
- Jarden Park

Excellent Service

Excellent service. Enjoyed our time with Sefton who provided a good price and excellent professional service. Highly recommended.
- Lesley Macdonald

Prompt efficient service

Prompt efficient service at short notice. Will use again
- Robyn Eliason

Great firm to deal with.

Great firm to deal with. Do what they say will do and prompt efficient service.What more can one ask. From WildWings Op-Shop, Taradale.

- Frank Weeks

will recommend his business to others

will recommend his business to others. is very reliable and pleasent person .
-Rose O'Leary

Anyone needing a new heat pump

Anyone needing a new heat pump. Get in contact with Sefton from Aircontrol in Hawkes Bay. Fantastic service. Very good price compared to others.
-Chrissy Hansen